"QCI saved my life. I was having to pay a lot of of my money to see a doctor. I was told about QCI and filled out the paper work, not thinking I would hear back. QCI gave me a doctor, therapist, nurse, [and] community support. They really helped me when I was really sick and needed that. Now I am better and don’t need that [level of service]. I was helped to get Metro Access and now I can go get to my appointments on my own. I’ve been lucky to have met my therapist, Allison. She is really into the job. She helped me get my immigration card for free. We work together really well." -- MS
"We [Patrons for Peace Project, Inc.] work with unhoused individuals, many of whom are in a mental health crisis. We have been referring clients to QCI Behavioral Health for over 25 years because of the comprehensive and professional care that is always provided by the staff. The handpicked team of individuals who work for QCI Behavioral Health are the most caring, hardworking dedicated staff we have ever encountered in an organization."
-- Ruth K. Walls, MS, MSN, RN, President
Vision Statement
QCI envisions a community where all mental health needs are met regardless of age, socioeconomic status, and/or ethnic or cultural origin.
Our Mission
QCI Behavioral Health's mission is to provide the most focused, caring, careful, dedicated, humane, encouraging, least restrictive, and consistent mental health care to individuals, families, children, adolescents, teenagers, and adults with persistent and chronic mental illness, with no other avenue to services; with care provided in the individual's environment—in the home, on the street, in shelters for the homeless, in the office, or wherever we find there is need.
Who are we?
Mental health clinicians from the fields of counseling, family therapy, psychology, social work and nursing utilizing diverse modalities with specialties in adult, adolescent and child issues.
Physicians with specialties in Adult and Child Psychiatry and extensive experience with multiple patient populations. Focused medical and medication clinic support for adults and children.
Intervention specialists - life skills, employment/community support, coaching, job development, employment and training, behavioral and psychological.
Strategic Planning
The purpose of the strategic plan is to identify QCI’s strengths, weaknesses, opportunities, and threats in order to establish an effective strategy for continuous high quality of service.
In order to create and maintain a holistic strategic plan process, QCI considers the following variables:
Feedback and expectations of persons served
Feedback and expectations of stakeholders in the community
Feedback and expectations of staff members
Organization’s capabilities
Service area needs
Demographics of Service Area
Goal: Maintain Quality Services provide to person’s served
Goal: Continue to expand scope of mental health support offered to specific patient communities
Objectives:
Focus partnerships with various communities (persons living with HIV/AIDS, persons with co-occurring disorders, senior citizens, etc.)
Participate in community events
Goal: Maintain collaborative relationships with community agencies and external providers
Objectives:
Continue to maintain a good working relationship with the legal system.
Goal: Add addition capabilities to QCI's electronic health record to continue to improve patient interaction
Objectives:
Expand patient portal to enhance patient access